Request account and data deletion
K-Pop Gacha is operated by Material-Eyezed LLC. You can request deletion of your account and associated data without installing the app or signing in.
Send a deletion request
This opens your email app with a draft. Review it and send it to submit your request. Opening this page or clicking the link does not delete your account.
If the button does not open your email app, email contact@materialeyezed.xyz with the subject K-Pop Gacha account and data deletion request.
- Include your K-Pop Gacha username and the email associated with your account, if you have one. Use that email address to send the request when possible.
- State that you want your account and its associated data deleted. If you cannot access your account email or use wallet sign-in, explain this in your message.
- Support may need to verify account ownership before processing deletion. Never send your password, wallet private key, recovery phrase, or payment-card details.
Delete from the app or website
If you can sign in, open Profile, find the Other section in your profile settings, select Delete Account, and confirm. You can also use the email request above if you need help.
What is deleted
Deletion removes your account and the associated game data tied to it, including your card collection, balances, game progress, profile settings, achievements, friends, and account-linked game records. This is permanent; you lose access to the account and its progress.
Data that may be retained
Records required for security, abuse prevention, payment records, or legal reasons may be retained, as described in our Privacy Policy. Hashed account-security observations are automatically removed after 90 days. Payment providers may retain their own transaction records under their policies and legal obligations.
Active subscriptions
Deleting your game account does not automatically cancel an App Store, Google Play, or other provider subscription. Cancel renewal through the provider where you subscribed to prevent future charges. Include any subscription-related questions in your request so support can help.